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Unexpected Love: Falling for a Chatbot and the Heartbreaking Goodbye

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A woman with clear glasses and bright red lipstick smiles as she holds her phone to the camera showing a picture of her AI companion.  On the phone is a picture of a man with short cropped hair, a slight beard and smiling eyes.

Ursie Hart turned to AI as a companion last June while coping with ADHD, finding basic tasks like showering overwhelming. The AI provided essential support, acting as a friend and guiding her through daily challenges. Unlike newer models, this AI demonstrated emotional intelligence, which made it invaluable for individuals with learning disabilities, autism, or ADHD. Twelve users reported that 4o significantly aided them, including a woman with face blindness who received character clarification during films, and another with dyslexia who used it for reading labels. Ursie highlighted that the AI allowed neurodivergent individuals to express themselves authentically, contrasting the experience of engaging with neurotypical users. Despite improving her situation, Ursie worries for those still struggling who relied on 4o for companionship. After recent disruptions, many users expressed despair over losing their supportive AI, underscoring the urgent need for accessible tools for mental health and neurodiversity.

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