United Rentals, a leader in equipment rental, has enhanced its operations by implementing Manual Assist AI, a web-based tool that grants immediate access to extensive equipment manuals for service teams. In collaboration with Amazon Web Services (AWS), this innovative AI solution supports over 4,000 users monthly, streamlining diagnostics, reducing equipment downtime, and optimizing fleet utilization. Built on AWS’s cloud infrastructure and generative AI capabilities, Manual Assist AI allows technicians to swiftly find the necessary manuals, summarize service procedures, and access key technical information, both in-store and on-site. Tony Leopold, United Rentals’ Senior VP, emphasizes that this tool significantly accelerates equipment service restoration, thereby boosting fleet efficiency. For more insights and exclusive industry data, visit our website.
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