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Unlocking Operational Excellence: How Slack Leveraged Generative AI for Spark on Amazon EMR

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How Slack achieved operational excellence for Spark on Amazon EMR using generative AI

At Slack, our data platform leverages Apache Spark on Amazon EMR and EC2, processing terabytes of data daily for impactful insights. As data volumes grew, traditional monitoring proved inadequate, leading to performance issues and escalating costs. Our in-house metrics framework addresses these challenges, offering granular visibility into application behavior and resource usage. This system has resulted in significant operational efficiencies—30-50% cost reductions and 40-60% faster job completions.

Effective Spark monitoring is crucial in enterprise environments to avoid costly inefficiencies and maintain service level agreements. Our solution integrates real-time telemetry collection and processing through a custom Spark listener framework while addressing the common gaps in traditional metrics. With AI-assisted tuning, developers receive precise recommendations, minimizing tuning time from hours to minutes. Slack’s approach demonstrates that rigorous monitoring and analysis empower organizations to optimize Spark performance without needing extensive expertise. Implementing these best practices can yield similar transformative results for your team.

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