The Digital Markets Act (DMA) aims to regulate “gatekeepers,” major digital platforms impacting market competition. As of now, no exclusively AI-powered service has been designated as a gatekeeper; however, services like OpenAI’s ChatGPT, with significant user bases, could soon qualify. A key DMA requirement is data portability, which allows users to easily migrate their information from one service to another, fostering competition and preventing “walled gardens.” This obligation enables a seamless transition between platforms, crucial for AI assistants that integrate deeply into users’ lives. Notably, the DMA mandates continuous, real-time data portability, streamlining user experiences. While current AI services offer data export options, they typically lack import functionality. Enhancing compliance with these standards is vital to create a flexible market where users can evaluate services based on quality rather than data access, ultimately ensuring a fairer digital landscape. This focus on user autonomy is essential as AI technologies evolve.
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