Zoho has introduced innovative agentic AI features across its Collaboration, Customer Experience, and Human Resources categories, aiming to enhance customer growth and streamline routine tasks. Leveraging a single platform, these tools facilitate data integration from multiple applications, allowing users to focus on high-value work without additional costs or third-party tools. Key updates in Zoho Workplace enable users to execute complex commands seamlessly, like summarizing emails and creating documents. The Lead Generation Agent simplifies sales processes by automating lead conversions from unread messages in Zoho CRM. In Human Resources, Zoho Recruit’s enhancements, including AI-assisted assessment generation and candidate-job matching, optimize the hiring process. Zoho’s digital signature solution, Zoho Sign, with AI capabilities, further supports document management. Trusted by over 40,000 businesses, these AI features address data readiness and integration challenges, promoting broader adoption and operational efficiency in various industries.
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