Recently, an LG TV webOS update led to the unexpected installation of Microsoft’s Copilot AI app, prompting backlash from users. Many LG TV owners were frustrated by the presence of this app, which they found intrusive as it appeared without consent and lacked an option for removal. In response, LG clarified through a statement to The Verge that Microsoft Copilot serves solely as a shortcut for user convenience, opening the Microsoft website via the TV’s web browser. LG representative Chris De Maria confirmed that while users cannot currently delete the shortcut, an option for removal will be implemented in the future. This situation highlights ongoing concerns about digital privacy and user control over smart TV features. As LG works to address these issues, consumers remain attentive to how updates impact their user experience.
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