Zoho Corporation, headquartered in Chennai, has announced exciting updates to benefit small and medium businesses (SMBs). CEO Mani Vembu emphasized that Zoho has been delivering accessible enterprise technology for three decades, enabling SMBs to drive future growth. Key enhancements include the updated Bigin by Zoho CRM, which now offers a built-in booking management system, Shopify integration, and automatic lead capture from social media. Additionally, Bigin integrates with over 10 global payment gateways for faster transactions and includes AI capabilities for streamlined operations.
Furthermore, Zoho Contracts has introduced AI assistance to streamline contract lifecycle management, improve compliance, and mitigate risks. This tool offers self-service templates, automated approvals, and enhanced collaboration with Zoho CRM. Both Bigin and Zoho Contracts are designed to scale with business growth. With successful implementations reported by companies like Premier Chess Academy and GeeksforGeeks, these tools are revolutionizing operational efficiency in the SMB sector.
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