Katie Palmer explores telehealth, clinical AI, and the health data economy, focusing on digital health care’s impact on patients, providers, and businesses. In 2021, Summa Health, a community health system in Akron, Ohio, faced overwhelming challenges in its emergency departments due to an alert system for sepsis detection. Designed to flag patients at risk, the system generated approximately 80,000 alerts monthly, leading to alarm fatigue and the risk of ignoring genuine cases. Michelle Evans, the sepsis program coordinator, noted that sepsis can be subtle, with patients sometimes deteriorating significantly before detection. This highlights the need for improved systems to prioritize alarm functionality in telehealth and enhance clinical outcomes. As digital health technology advances, optimizing alert mechanisms becomes essential for effective patient care and provider efficiency. For more insights on the intersection of technology and health care, follow Katie Palmer’s work.
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